Outsourcing to Brazil is fast becoming a popular outsourcing destination. Brazil’s global and legal maturity is defined by regulatory leniency. This is attractive to entrepreneurs and investors alike. As countries in South America compete for capital, outsourcing plays an increasing role in the world of onshore commerce. Issues stemming from money laundering, regulation, sovereignty, trust, unfair tax competition are challenging. The resultant reputation problems are threats to potential profits, sustainability and growth to Brazilian companies. Data and intellectual property security and privacy may or may not be part of the current legal protections in Brazil. Investors in sectors where outsourcing is used widely now generally require more accountability in BPO process models than in the past.
Pros of outsourcing to Brazil
Having one of the world’s largest IT Industries, Brazil has not only a large work force but an experienced one too. Brazil offers the competitive billing rates, with the U.S. dollar being worth more than the Brazilian Reals. The current exhange rate is about 1 U.S. dollar to 2.2 Brazillian Reals.
Brazilian workers have with strong English skills. They generally have low turnover ratios. And their time-zone is more compatible with North America. Flights to Brazil are moderately priced so meetings with workers are definitely possible.
Security is always a must and with Brazil being a country that is untouched by any natural disasters and terriorist attacks, they are able to offer the best practices in the terms of data security and compliance.
Brazil shows as one of the most developed and sophisticated financial areas in the region, along with a well fuctioning higher education system while making is notable in their on-the-job training component.
Cons of outsourcing to Brazil
Comparing Brazil to India and China, Brazil is behind in sheer numbers. Locating the top notch resources to outsource your work in Brazil can be quite a challenge, unlike other countires, but it is possible.
Based on the rates, Brazil was higher than other comparable resources in India.
As for the English language, it is easy to find among the technical professionals in Brazil but if you are needing a more specific technical skill, you may find that you will be compromising the English fluency with Brazilians speaking Portuguese can make it difficult.
If you are looking for a more fast pace type of work to be completed, remember that Brazil is known for their laid back ways.
Sources for the above information:
https://www.oreilly.com/library/view/outsource-it/9781941222638/f_0128.html
www.paradigma.com.br/news/brazilian-outsourcing-advantages
https://the-eye.eu/public/Books/IT%20Various/Outsource%20It!.pdf
